Hospital management software features, in the order of your day
Arko Care is AI-native, white-label hospital management software. Here is everything it runs today, from the walk-in at the front desk to the day’s money at close, under your hospital’s own brand. The one section marked In build now is on the way and rolls out with our next hospitals.
Front desk
The walk-in is registered once, joins the queue, and pays at the desk, all on one screen.
- Walk-in registration with a permanent UHID
- Token queue your front desk works through
- Consultation fee taken at the desk in cash, by card or by UPI, with a receipt number
- Returning patients inside a doctor's follow-up window pay the follow-up rate automatically
Consultation and prescription
The doctor writes the consultation in the system, and the prescription leaves the room on your hospital's paper.
- Consultation notes written in the system
- Prescription printed on your own letterhead
- One tap opens WhatsApp with the prescription ready to send to the patient
- Around two hundred thousand medicines loaded before your first patient
- Each doctor's most-prescribed medicines as one-tap chips
Billing & Day Close
Billing at the front desk, and a clear view of the day's money before anyone goes home.
- Itemised invoices with the amount in words, on your own letterhead
- Every bill tied to a visit and a doctor; every payment carries a receipt number, the mode and a name
- Cash, card and UPI recorded at the desk
- Day Close — the money actually collected, cash counted apart from UPI, refunds already taken off
- Patients you waived or discounted show under what is still owed
- A4 invoices and receipts printed straight from the browser
Admin without an IT team
You run the hospital's settings yourself, in the browser, with no server in your building.
- Staff accounts, each with a role that decides what it can see and do
- Each doctor's consultation fee, follow-up rate and follow-up window
- Each doctor's consulting days
- Every change to a patient record is logged
Under your own name
Arko Care is white-label: your staff and your patients see your hospital, not us.
- Your hospital's own web address, in the form yourhospital.arko.care
- Your name and logo above every screen your staff use
- Your letterhead on every prescription, receipt and invoice
- Address, logo and letterhead set up during onboarding, before your first patient
ABDM-ready, DPDP-aligned
Records are structured to FHIR R4 so the hospital is ready for India's digital health ecosystem, and patient data is handled the way India's data protection law expects.
- Health records structured to the HL7 FHIR R4 standard
- ABHA ID, Health Locker and Consent Manager are not available today
- DPDP-aligned: hosted on Google Cloud in Mumbai, so your data stays in India
Coming next, inside the consultation
In build now It rolls out with our next hospitals.
Arko Care is AI-native. We are building this now: your doctor writes the way he always has, and one button turns it into the case sheet.
- He writes short, in his own shorthand — it writes it up as the case sheet he was trained to write
- It never writes on its own — nothing happens until he presses a button
- He can just ask: a question about this patient, in plain words, with her history already attached
- Each doctor gets his own agent — it learns the words he uses and the medicines he prescribes
On the roadmap: IPD, OT, laboratory and pharmacy are not available today. We would rather show you a working outpatient department than promise a date.
What Arko Care is designed for
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The computers at your desks
Built for the front desk and the consultation desk, in a modern browser such as Chrome. There is nothing to install.
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A fresh start
Patients are registered on their first visit, so there is no bulk import of old records to wait for. That is why going live takes weeks, not months.
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An internet connection
Arko Care runs in the cloud, so there is no server to maintain. Keep broadband with a mobile hotspot as backup at the desk.
AI features assist healthcare professionals and do not replace clinical judgment. AI-generated suggestions should always be reviewed by qualified medical staff.
Frequently Asked Questions
What Arko Care does today, and what is still on the way.
Is Arko Care OPD software or hospital management software?
Hospital management software. Arko Care is an AI-native, white-label hospital management system, and the outpatient department is the part that runs today: registration, the token queue, consultation notes, prescriptions on your own letterhead, billing and Day Close. IPD, OT, laboratory and pharmacy are on the roadmap, and we would rather show you a working outpatient department than promise a date.
Does Arko Care support both OPD and IPD workflows?
Arko Care runs the full outpatient department today — walk-in registration, token queue, consultation notes, prescriptions on your own letterhead, and OPD billing. IPD is in build now and rolls out with our next hospitals.
Is Arko Care ready for ABDM?
Arko Care is ABDM-ready: health records are structured to FHIR R4. ABHA ID creation, Health Locker and Consent Manager integrations are not available today — they follow as those standards settle. We make no certification claim.
What AI features does Arko Care offer?
Arko Care is AI-native: the consultation screen is being built around an AI assistant, and that assistance is in build now — it rolls out with our next hospitals. What we are building: the doctor writes short, in his own shorthand, and one button writes it up as the case sheet; it never writes on its own; and he can ask a question about the patient in plain words, with her history attached. AI assists qualified medical staff and never replaces clinical judgment.
Can Arko Care handle laboratory and pharmacy management?
Not today. Both the Laboratory and Pharmacy modules are in build now and roll out with our next hospitals. What is live today is the OPD: registration, queue, consultation, prescription and billing.
How does Arko Care handle billing?
OPD billing is live: every bill is raised against the visit, cash, card and UPI are recorded at the desk with a receipt number, and refunds go through three recorded steps. Day Close shows the money actually collected — cash counted apart from UPI, refunds taken off — and patients you waived or discounted show under what is still owed. TPA pre-authorisation and cashless claim processing are not available today.
Does Arko Care work offline?
No. Arko Care runs in the browser and needs an internet connection. It is hosted on Google Cloud in their Mumbai region, so there is no server to run or maintain in your building and your data stays in India.
See it running in a real hospital
Twenty minutes, on your screen: a walk-in registered, a prescription on your own letterhead, and the day’s billing closed.